My husband and I had 3 different cell phone accounts with Telus Mobility. Although we paid regularly on our accounts we had an unfortunate lack of income as my husband is truck driver. Even though we called Telus "customer service? to report our misfortune and make other arrangements for ...
I am very fed up with this stupid company. I have faulty bills (overcharged), bad service the entire time I have been a customer. Last year I agreed to go on high speed internet with them with an incentive of a $100 amex giftcard. I was told to go online to redeem the card and it would be sent to ...
I have tried out a lot of mobile providers but no one has had the worst customer service/ loyalty to there customers as telus. I have been a with them for a while now and I am also a "Platinum" member with telus which I now realize means nothing it's just something they say because I ...
It was a big mistake signing up for telus services with promise of getting free samsung tablet. I have been calling telus loyality team every day trying to get an update on the status of getting the free tablet but, all representatives gives me different answer. 3 weeks ago i was told that all the ...
Absolutely the worst company I have ever had the misfortune to deal with. 1. 8 weeks to connect our telephone service - 8 weeks of frustrating fighting with the automated answer service, different CSR different story each time. 2. Being told we would not be charged for the first month due to our ...
As a long time customer of Telus this is the last time i will ever deal with them. This is the second time i have had to wait at home during the week all day and in the end have had no tech show up. This time i called three times as for the tech was supposed to show in the morning, then noon and ...