I am completely disgusted with the atrocious customer service or should I say complete lack of service dealt out by Telus. I phoned the service number on my telus statement to contact someone to move our phone line to a different pole at the completion of a new building at our business. First I had ...
On November 21, 2006 I purchased a $399.99 phone from Telus. Because I signed a 2 year contract, I was given a $150.00 credit. So I actually paid $250.00 for this phone. In September of last year, this phone, an LG Chocolate became defective and was taken in to a Telus Booth for repair at Fairview ...
10-10-969 has no administration fee, just $.05 cents per minute anywhere in N.A. The great thing is you don't have to pay "administration" and you use when you need it. It is even better than your local telecommunications such as Telus because, even with the basic plan, it's ...
We had a Mr. Sam Sanduga come in today, Dec, 18th, to check our telephone service. He said it must be a broken wire and he would return in the afternoon to repair it. When he did not return we called him and he said it was not his job to fix it and told us to call 611! When we asked him why he did ...
I recently tried to renew my contract after 3 years with Telus. It was a very bad experience. I called the Client care services and explained all that I needed for the renewal of myself and my wife. I was told that everything was set up in the notes and I just had to visit any store to pick up my ...
I have been with Telus formerly B.C. Tel for 28 years. They had called my wife asking her if she wanted to try sat. tv for 1 year, no contract. She agreed and we tried it for 17 months. After 17 months of poor tv reception we decided to go with shaw. I called Telus to ask them to cancel their ...