I hate Telus with a passion. I would've never switched internet & phone companies if not for my brother deciding to do so. When we switched, with everything installed and ready to go the internet did not work. Calling in numerous times did not work. Their advice and installation tips did not ...
In June 2007 I made a request to Telus to move my phone to a new residence within the same community. It took over three weeks and many phone calls to get this accomplished. Since that time I have been DOUBLE billed for the change over. In Nov I was assured by the individual at the call center that ...
This is the letter I have written to the contact us site on Telus Website. Still I have not received any response after the letter being sent twice. Please see below: To: Darren [email protected]: Darren Entwistle, PRESIDENT AND CEO. Thank you for taking the time to listen to my ...
Why do I have to pay to have a paper bill? I think this is the ultimate in customer scam. I only have access to a computer when I go out to friends or to the library. Why should I have to pay for a bill? When I called to ask they said "because that is the Rule". I was given a choice to ...
I just wanted to make it known how discusted I am with Telus. I have moved into a new subdivision in Hope BC in April 2008, some people have been lining there since september 2007. We were told by Telus it would be mid may before we receive service, they now tell us it will be at least october ...
My husband and I had 3 different cell phone accounts with Telus Mobility. Although we paid regularly on our accounts we had an unfortunate lack of income as my husband is truck driver. Even though we called Telus "customer service? to report our misfortune and make other arrangements for ...