Incompetent agents and impossible tobreach one -Long waiting time (hours0 Poor knowledge and professional attitude. NOt helpful. Impossible to teach supervisor in the hope of being helped. I have internet, landlines and unwanted TV bills with Telus and i want to cancel all of them because of their ...
On June 7, 2015, I spent a total of 28 minutes chatting online with a very helpful Telus agent named "Nery". I was attempting to arrange cell phone coverage for a 6 week trip to Canada. In the past, we have not been able to do this with any company once we were in Canada, because we did ...
I have been a Telus customer for over 20 years and can not believe that I am now in a fight with Telus. In 2006 we moved to Kamloops and got Telus high speed internet. We had been living in Terrace and Telus high speed was not available in our neighbourhood therefore we had high speed provided by ...
I recently bough a new Iphone from Telus Mobility at the store in Galeries Des Sources in the west island of Montreal. I had lost my phone so I needed another one and went to the store at Fairview Shopping Center where I bought my original Iphone. They made me pay a $360 upgrade fee plus $175 new ...
Recieved a promotional call from Telus offering a free Dell Computer if I change to Telus Internet Service. It has been more than one year - No New Computer, and it is not FREE I have been billed an additional $20 per month for the non existant computer. I called to request the advertised rate and ...
Early in June 2008 I discovered an alternative phone & internet service than TELUS at a lower price. I completed a Porting Authorization by FAX on June 6, 2008. An earlier voice request by phone to TELUS to discontinue phone & internet service for June 12, 2008 had to be modified. The ...