I purchased an iPhone on the Telus network December 29, 2009. For the first week to ten days it worked okay, but then I slowly started having issues. For example, the phone would constantly search for the Network, only some text messages were sent or received, I could not browse the Internet, and ...
My friends told me not to sign up with TELUS. I should've listened to them. Many of my friends have experienced poor quality service from TELUS. I came to believe that this company should try really hard to improve their customer service quality in order to be able to compete with other competent ...
I have a contract with Telus for a Business one line with ADSL at a monthly charge of $119.90. Since day one they have been charging $200 per month, I have spent 12 hours on the phone getting cut of, told I would called back, switched to another operator who could not help and have three operators ...
I want to purchase a new i phone and keep my old phone but asigne my old phone number to my new phone. They say they cant do this. I think they can but it takes to much time to do it and they dont want to. I am very disapointed and I am going to switch to a new servise provider. They are loosing ...
I am VERY displeased with Telus right now. Firstly, I am constantly getting mixed answers from those who work in the stores to those who work at the customer care line etc. Many times I have been told of a promotion etc. only to find out from phoning Telus that that isn't true. Lately, however, I ...
Telus charged me recursively for service I did not use ("My email"), pretexting I did not cancelled my subscription to that service. If I do accept a part of the responsibility due to the fact that in the first time I did subscribe to that service, I would have like to be able to ...