Complaint / review / scam report
Telus
Overbilling

I have a contract with Telus for a Business one line with ADSL at a monthly charge of $119.90. Since day one they have been charging $200 per month, I have spent 12 hours on the phone getting cut of, told I would called back, switched to another operator who could not help and have three operators who agree that I am being overcharged. I have written to their legal dept., their corporate head office and ignored. I have now been told, well, the contract is for $119.90 but we are charging you more and we will not change it. If I terminate the contract they threaten me with witholding my number and still will bill me every month. This has to be the worst organization in the world.
Author: Contact with Author

Offender: Telus

Country: Canada   Province: British Columbia   City: Victoria

Category: Telecommunications

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