Our son had a two year contract with Telus beginning on June 17th of 2008. It is now November 2010 and we are still receiving his Telus bills here. I have tried a couple of times to call (and Telus has to have the VERY WORST MENU to get to customer service I have ever witnessed) to explain that our ...
This is a unanswered email from Telus ATTENTION ONTARIO PREPAID CUSTOMERS If you are having a issue with sending and receiving text and picture message call them and complain it is known to them but they are still selling the broken service to ONTARIO CUSTOMERS ...
I have been a Telus cusotmer for the last 17 years. My account has always been paid by credit card, so we've never had any late fees. This summer my husband credit card was stolen and this was the card on file to pay Telus. We got a phone call asking for us to call them, so I did, I was going to ...
Do not upgrade your telus mobility account even for a month! I had two shared 30 plans and was going away so I decided to upgrade my account to the shared 40 plans for a couple of months as I was going to be using airtime away from my local area. The telus mobility people told me that it was no ...
My daughter lost her phone while running around the neighbourhood. So I call Telus who I know for a fact can find a phone within a dozen or so feet. But no they won't tell me. I am the account holder. Why not? For the love of God Wind mobile come to Halifax to save me from these evil doers. ...
On the night of 15th November 2010, I had the most unpleasant experience with Telus Customer Loyalty and Retention Representative. The situation was all due to a hardware switch for my wife’s mobile phone. Due to the differences in the hardware, the network was also being switched from CDMA to ...