Complaint / review / scam report
Telus
Do not upgrade your plan!

Do not upgrade your telus mobility account even for a month!

I had two shared 30 plans and was going away so I decided to upgrade my account to the shared 40 plans for a couple of months as I was going to be using airtime away from my local area.

The telus mobility people told me that it was no problem and we could just switch it back when I got back.

I came back and they discontinued the plan that I had and told me that I could switch it back to the shared 30 plans but that I would have to pay more for the same services I was receiving before I left.

It seems that the contract that I signed only goes in the favor of Telus!

There is much more inconvienence with billing and interactions with the people on the phones but this is a word of warning to all.

Telus is like the banks...hands in your pocket constantly.
Author: Contact with Author

Offender: Telus

Country: Canada   Province: British Columbia

Category: Telecommunications

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