Telus Mobility has terrible cell phone connections. Connections are choppy and calls frequently drop. Telus cuts off service after admitting that their record-keeping system is inaccurate, then refuses to waive the reconnection fee, even though it is, by Telus Mobility's own admission, the fault of their system. Telus Mobility customer service representatives are unhelpful, rude and incompetant. It is little wonder that Telus has one of the worst reputations for a cell phone carrier. You may recall that there have been shootings on the Telus building in Vancouver by angry customers. You may also recall that the local Vancouver news reported that the cell phone company left business customers and residential customers without any service for months. The Telus Blackberry frequently loses network connection. In additional the blackberry fails to show call lists consistently.
Avoid Telus and Telus Mobility like the plague.