I bought a cell phone, over a month ago. The provider being Solo. The day i bought it i contacted them and registered and reported a problem with my new phone. they said in 24 hours it will be fixed. Every 24 hours since that day over a month ago i have called in only to be told the same thing. i cannot use my new phone, what a waste of money. every unhappy about the customer service and they will not listen to you, just repeat the same thing, talk over you like you are stupid. I have many friends in the same situation with this provider. I like the phone and was excited to get it, but Solo killed that. When a provider is this bad you should be able to have a switch option, discount or new phone with a different provider. I dont want to call in again, so tired of the ignorance. there has to be some solution for us who are going threw this?
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