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Complaint / review / scam report
Solo Mobile
Horrible customer service

I bought a Solo Mobile phone to use prepaid on a monthly rate. I have been online on the Solo Mobile website for 2 hours trying to adjust my account. Then I tried another one plus hours to contact a live person but to no avail. This is Terrible customer service. How can they expect to keep me as a customer when they do now want to help me getting set up. I am in a rural area and there is not near by kiosk to go to. I will NEVER recommend Bell or Solo Mobile.

Author: Contact with Author

Offender: Solo Mobile

Country: Canada Province: British Columbia

Category: Telecommunications

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