Complaint / review / scam report
Bell Canada
Terrible Customer Service

I've had to call Bell customer service on numerous occasions, and in every instance I end up frustrated, angry, and having wasted too much time. Today I had to call customer service EIGHT times until I found someone who was actually helpful. They made a billing mistake and they kept transferring me between the store and their service agents. I even had one very rude agent who sassed me and told me it was my fault. How is it my fault that this company's customer service is an epic fail? How is it my fault that Bell's agents are incompetent idiots?

I regret signing a contract with them and once that expires, I am never, ever going to sign up with anything Bell has to offer again.
Author: Contact with Author

Offender: Bell Canada

Country: Canada   Province: Ontario

Category: Telecommunications

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