Complaint / review / scam report
Bell Canada
Service (Lack Of)

I put in an order to cancel my home phone and to move my internet service to my new residence.

It is now 3 weeks past the date when Bell should have transferred the internet service. I have spoken to 12 Bell representitives! I have been on my cell phone with Bell for a combined 4 hours, Bell has sent two technicians to my home where I had to remain home for a 4 hour block of time (5pm to 9pm), a technican was a no-show for one visit so that's a 3rd four hour block of my time wasted and now they say they can fix it all by sending a third technican this coming Sunday where I have to sit home for another 4 hour block of time - from 8am to 12pm. This company is going down the tubes, with inefficiencies and customer service at this sad level I hope they will soon be out of business. I've cancel my "service".
Author: Contact with Author

Offender: Bell Canada

Country: Canada   Province: Ontario   City: Toronto
Site: bell.ca

Category: Internet & Web

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