Without getting into much detailes as it makes me sooooo mad that I have to pay for the services I dont get. I have been with rogers for many years, like 6 or so. We had some troubles and it was hard to resolve them but now its umcomperable... I am having problem with rogers for 10 days now... Normally, it takes 48 hrs for tech to come if u r lucky (I had 3 appointmets so far) and nothing. Rogers make u make regardless, i am paying for the service i dont get leave alone the fact that i had to take off everytime tech was supposed to come (and last time didnt even show up) so yeah... to cancel its 30 day notice of service you dont get... they do not compensate you for ANYTHING! Associate have different answers to the same question you have. IT IS SOOOO BAD SO ITS NOT EVEN WORTH SIGNING UP WITH ROGERS CAUSE EVEN BELL HAVE SAME PRICE FOR same (5 gb more)
YOUR NERVES ARE PRICELESS!!!