Complaint / review / scam report
Rogers Communications
Rogers Home Phone

In November 2007 I switched my home phone services to Rogers (VOIP). To make a very long story very short, it took Rogers 18 days to install the service that would not work. Twenty-three phone calls and three service visits later resulting in days without phone service that I was paying for (including no 911 ability), my Rogers VOIP home phone finally worked. Since then my phone service has been corrupted in some capacity many times. This final time, I have just made many service calls (on my work cell phone) and three Internet service calls as I now have no dial tone - yet again. To add insult to injury, Rogers emailed me stating that my phone service works fine!

Let's not even go into their inaccurate billing and account information. That will be another complaint.
Author: Contact with Author

Offender: Rogers Communications

Country: Canada   Province: Ontario   City: Ottawa
Site: rogers.com

Category: Telecommunications

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