Trying to get help from Telus by phone is a frustrating, painfull experience. Tried to reach customer retention yesterday as I have had better rates offered to me by Shaw. After being connected to the Phillippines and fighting through the language barrier, after umpteen questions I was finally put ...
I have been a Telus customer for over 25 years. In the last 6 years we have retired and depart for the south for 5 months. When we leave we have always been able to put our cell phone on vacation mode, paying just a 7.50 Tax monthly fee. While doing this our contract does not run but resumes once ...
Telus gave us a free my five service for a year, got us comfortable using the service and then without a reminder or the option to buy the service, pulled it and has charged us $600 in charges for the month. Do I have any recourse to fight this? ...
Telus gave me a tripple offer for phone net and Cable for $49.17 per month for six months. I end up paying $667.13 in six months, I was paying the bill, because I thought i might have missed a month or 2 months payments, I got alamered when after paying $391 in September, they sent me another ...
Please do not send any more emails to my cell phone. My grandson was on facebook and goofing around and answered the IQ test and put my cellphone number in without my knowledge or permission. I do not want any text message sent to my phone because I dont use text at. Please remove my phone number ...
Signed up for a Telus plan for $55, with "voice mail included" Only in the fine print do they tell you there's a maximum of 3 voice mails. And you gotta pay another $5 to get more. In this day and age with space on servers costing virtually nothing, it's horrible business practice. Raise ...