Vancouver, BC 2011. 04.28 I signed up with Telus after a solicitation call from them. At the time Shaw offered $10 for internet and $10 for the phone (in 2010 April). Telus offered me the same deal. I elected to stay with telus as I already had an existing phone account with Telus. The Loyalty Team ...
When I signed on initially with Telus in mid Dec. 2010, I purchased two HD receivers separately so I would not need to rent the box from them nor would I need to sing any contract. When I called Telus to inform them of the boxes that I purchased, the customer representative offered me an XBox for ...
I HAVE BEEN WITHOUT PHONE SERVICE SINCE EARLY TUESDAY. IT IS NOW FRIDAY NIGHT. IT IS MY UNDERSTANDING THAT THIS IS DUE A WATER MAIN BREAKING IN RICHMOND CENTER. IN THIS DAY & AGE I CAN UNDERSTAND 24 HOURS. THIS HAS BEEN CLOSE TO 3 DAYS. NEEDLESS TO SAY I AM PISSED. I WOULD LIKE IT IF SOMEBODY ...
Letter I sent: To whom it may concern, I have never received such terrible service in probably my entire life up until dealing with your company! When i first sighed up with your company i had three boxes set up in my house and a we had multiple problems with either the tv cutting out, the internet ...
Een a custmer for the last 5 years telus has to be the worst to deal with i have paid so much into cell phones not working battery, dying, not charging. so i decided to go with another company i want my contract written off and u can have the useless phones back it wouldnt bother me. if u look at ...
I was scheduled to have new TV and Internet installed on Monday the 3rd. I took a half day off from work as I was told my appointment was scheduled in the morning. I waited until Noon, and then phoned the customer service. Without notice, they changed the schedule and claimed my appointment was a ...