Telus offered a free computer system with a three year contract when i was living in DeltaB.C. When i moved after 2 years of the contract to the Langley area i was told that they do not offer telus high speed to my new house. They also sent me to customer loyalty dept. and was told that i would ...
Re: Telus Communications, British Columbia (BC) and Alberta. I had asked Telus a few months back (August 2007) to cancel the dial up service I had with them for internet, there was no DSL in my area at the time. They told me it was all dealt with and discovered a week later that the service was ...
I am writing this letter today after speaking with one of the all time rudest reps ever. I called Telus today to simply disconnect my service. It ended up being a nightmare. Initially I spoke to a rep named Maryam whom was very understanding in the matter that in the whole time I have had my ...
A year ago, I was promised by Telus that if I signed a 3 year contract for cable TV and internet, I would receive an HP laptop valued at $500.00. After signing on with them, I continued to wait for the laptop. Finally, after 4 months, I called and they said that they ran out of laptops and had to ...
I'm a pay as you go phone customer and My first problem was false fake text charges but i called and fixed that up. But this last time they stole My full balance because there system text 2500 and one number unlimited didn't update. Their on line service is a nightmare with constant errors. I want ...
I added optic tv and home phone to my internet, after it was installed in my house they then inform me that the internet price I was quoted and the tv price I was quoted are both going up because I was getting the laptop. The price went up $35 dollars a month its a $200 dollar difference between ...