Telus offered a free computer system with a three year contract when i was living in DeltaB.C. When i moved after 2 years of the contract to the Langley area i was told that they do not offer telus high speed to my new house.
They also sent me to customer loyalty dept. and was told that i would have to pay the full cost of the FREE computer (360 dollars) for not completing my last year of the contract, not a discounted rate of 120 for the last year remaining but the full cost.
I feel that i am being abused by a servise provider that does not want to work with its clients who spend thousands of dollars a year with there company.
Ks@langley
langley, British Columbia
Canada
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