Canada-Complaints.com » Internet & Web » Complaint / review: Telus - Tells me I am locked into 3 year payments for -Free Gift- that was never sent | #23472

Telus
Tells me I am locked into 3 year payments for -Free Gift- that was never sent

Recieved a promotional call from Telus offering a free Dell Computer if I change to Telus Internet Service. It has been more than one year - No New Computer, and it is not FREE I have been billed an additional $20 per month for the non existant computer. I called to request the advertised rate and to stop paying for this Computer that they tell me is no longer available. They also tell me I am locked into this rate for 3 years and refuse to give credit or end this fraudulent fixed rate.

Ripped off by telus
Creston, British Columbia
Canada

Date:

Company: Telus

Country: Canada   Province: British Columbia   City: Vancouver
Phone: 2503102255

Category: Internet & Web

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