Complaint / review / scam report
The Brick
Everything is defevtive, the sales people are lairs and thieves and the customer service doesnt help you

I was given a store credit of 3500$. The sales person told me I could only shop in her department which is not true. I found out once the purchase was done. I was looking to buy a television and she did not allow me. I also found out I was suppose to get a tv included with my purchase of a living room set, it wasn't offered to me. I was delivered furniture 3 times because each time there was something broken or defective. The last delivery was the icing on the cake...They sent me the wrong carpet after waiting for it for a month. Once I called customer service, the lady hung up on me the first time. The second time they told me they sent the wrong carpet because the one I purchased was not in stock yet. That is Unacceptable!!! The third time I called they didn't want to direct me to their complaints department. Not only is the furniture of extremely bad quality but sales people are liars, crooks and your service is unacceptable!!! What will the BRICK do for me?????? I don't even believe this will be read!!! My next step is the bbb bureau and then head office. If that doesn't work, I will go visit my lawyer!!! Terrible!!!..How dare you take people's time and money!!!
Author: Contact with Author

Offender: The Brick

Country: Canada   Province: Québec   City: MONTREAL

Category: Furniture & Equipment

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