Telus is THE worst company in the world. You wouldn't believe the stuff I've been through with this company. Now I believe I'm known as a 'problem' customer and the CSR's are rude to me from the very beginning of the calls. I'm also quite certain that because of my triads some of the CSR's have ...
Worst service I have ever delt with. It all started when I initially signed up with telus. I received my PVR Digital TV Box. Everything went gret untill I realised that the box they gave me was not the box they promised. They advertise the PVR to record pause and play live TV. The box they gave me ...
I have been a TELUS customer for 10 years and have always paid my bills on time. Two years ago TELUS advertised a FREE I-Pod for existing customers who agree to switch over to Highspeed Internet. Of course the monthly cost for highspeed was higher than the dail-up that I was on. I thought: ...
I am appalled by the poor customer service at Telus. My story is far too long to go into here so I'll spare the details. They lock you into a contract (mine was 3 years) and then don't provide the service promised. Unless you are an attorney with an abundance of time on your hands, you are stuck ...
I have just been through Telus hell. I was trying to move my business line and I was told that the location that I was moving to had a line installed and hookup would be easy. (I have been sending my calls to the Telus central location and forwarding them to a cell phone on a temporary basis) I was ...
So I was using Shaw Cable internet and had no problems at all with it. I never had to call because my internet was not working, it always worked! So I went into Future Shop to buy a laptop and found out that if I signed up for Telus High Speed ENHANCED internet I would receive $400 off my laptop. I ...