Complaint / review / scam report
Shopper's Drug Mart Pharmacy Staff
Rude 'service'

On January 2, 2012 before 11 pm, I asked the only person in the pharmacy, a female in her 30s whom I later found out was named Rupi if they had any Nim Jom cough medicine. She told me that she didn't think the store carried it anymore, and said, "If we have it, it's in aisle 5." When I found it on the shelf and approached the counter, she said in a very abrupt tone, "I'm busy helping someone here". She pointed at me to move back from the counter where no one was standing. I told her, "you're very rude". Because there was someone standing in the waiting area to the side with no one else in sight, she said with a subtley sarcastic tone, "sorry", however I said that she didn't sound sorry at all, but would be when I report her to her manager. The cosmetic female at the front of the store also had an Attitudinal Tone and wasn't helpful either, saying, "There isn't any manager here." When I asked for an Assistant Manager, she said there wasn't one of those either. I didn't get a name or time of any Manager except "Laura" after I asked a third time when she would be in the store and "She'll be in Wednesday", two days later. It's time to Educate your Staff in Communication Skills, as I won't be shopping at Shoppers from now on.
Author: Contact with Author

Offender: Shopper's Drug Mart Pharmacy Staff

Country: Canada   Province: British Columbia   City: Vancouver

Category: Career & Work


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