Telus
Found 141 reviews / complaints
Page 21

Telus
Not able to get promotion that was offered, after I had signed a 3yr contract

TV & Radio Central Alberta 0

Where does one start. I had a bad credit due to a marriage breakdown and was stuck with everything (bills) I had moved and was not able to get tv service or internet through telus, but was able to get the phone because of my credit. Then a few months later I get a phone call from telus stating that ...

Telus
Billing wrong, trouble getting free laptop

Telecommunications Cartuin 0

We signed up on October 8th for the bundle package from Telus. Even though we already had internet they still offered us the free laptop if we signed up for 3 years because we had to upgrade our internet to get the optic tv. The installer came and after 8 hours he was done and he left in the dark. ...

Telus
Free phone offe

Telecommunications Shawn White 0

I received a call from Telus offering me a free phone. The reason for the offer was that I wasn't using my minutes. Therefore, they told me I would get a new phone for a family member or friend with no added cost plus wave the activation fee. Just pay the monthly fee that I am paying now. However, ...

Telus
Awful customer service

Telecommunications Gina12334 0

Telus has cancelled my phone service without notice. I was unemployed at the time an was unable to make the payments fully. I called several times to notify them and I said i will repay everything when I have the money (as soon as i get employed). First thing when I got a job, after about a month I ...

Telus
Long distance charges!

Telecommunications Sheldon Forstey 0

Big thanks to the CRTC for approving yet another fee for Telus to add on to our basic phone service. Now, apparently I cannot dial long distance on my phone using a third party provider because Telus now needs a piece of the action for doing so. So much for the governments old sing song about fair ...

Telus
Customer service

Telecommunications Tammy Hansel 0

I am completely disgusted with the atrocious customer service or should I say complete lack of service dealt out by Telus. I phoned the service number on my telus statement to contact someone to move our phone line to a different pole at the completion of a new building at our business. First I had ...

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