Complaint / review / scam report

As a long time customer of Telus this is the last time i will ever deal with them. This is the second time i have had to wait at home during the week all day and in the end have had no tech show up. This time i called three times as for the tech was supposed to show in the morning, then noon and last time i called which was about five was told, hey we don't have the right guy in your area. WHAT! so what are we going to do now i asked, well the nice Telus lady said we can re-book your install two weeks from now. I have had all my old services cancelled and now will have nothing for two weeks, but this was not a Telus problem. So much for customer support, I will never deal with Telus again so Shaw here i come, well at leased who ever i end up with cant be any worse than Telus.
Author: Contact with Author

Offender: Telus

Country: Canada   Province: Alberta   City: Airdrie

Category: Telecommunications


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