Hi, I cancelled my membership on June 28, 2011 which was within the 10 days of joining the Fitness One Malvern Inc. I haven't received my money back yet. I have gone there many times to inquire and all I get is you need to contact the head office. When I went there again on February 1, 2012, I filled out another form indicating the problem which I was told that it will be faxed to the head office. I have contacted the head office numerous times, even asked my Dad to contact but nothing has been done yet. It's been way too long now and I want my money back. I don't understand why it takes so long to even get my money back. Every time I call, they make up excuses like "We will send an email to the head office and they will get back to you." This has been going on for months now. Its been more than 10 months now! This gym is a big scam and they take women as naive and stupid.