After years of putting up with the a**holes at Telus, I finally got smart and switched to Shaw. Shaw provides stellar customer service and their internet speed compared to Telus is like a Porsche vs. a VW. No comparison. Shaw also offers excellent phone service.
The dipsh*ts that man the Telus call centre have, at best, a 3rd grade education, and most of the morons can barely speak English. Telus sucks, I'll never buy a product from Telus again.