I got into the contract from Direct Energy. The said that I would be much cheaper than what we were currently paying. They reps, after a couple months gave us a quote. Now that we compare its unbelivelable. I have asked couple of times to get the reps to get a reading on the meter. But they are too ...
We live in a house that was built circa 1920 and have been systematically renovating. The first part was a total tear down and rebuild of a kitchen addition completed in early 2004. A year later we began to address other structural and infrastructure issues prior to tackling cosmetic upgrades. We ...
I had my post winter maintenance last may, crack in the heat exchanger. OK, so i bought new furnace from them, heating maintenance was to be removed then and there, oops!! I guess they forgot, called 3 times throughout the year to re- cancel maintenance, but the last time they finally told me i ...
Our furnace has been out since Xmas and is still out (Jan19th)!!! We have the direct energy warranty plan. They have had 9 technician through here each replacing parts here and there. Never to fix it. It took the 8th technician to figure of what the problem really was. A missing reducer plate. ...
I had yet another door to door sales man come to my home trying to rook me into switching to Direct Energy. This time he came to my home at 9:00pm. That's right - night time. I told him to go away. Then I E-mailed a complaint to Direct Energy about the constant Harassment. The response I just ...
Good afternoon Well I am very much concerned about the way both the companies mentioned above have been treating me over the last few months. Let me explain, in July 2008 Direct energy installed a central Air unit at my home & the amount of $99.76 was to be applied to my enbridge monthly bill. ...