One big fraud company of Canada is Direct Energy. I had a heating protection plan and paid them premiums over the last 5 years without the need of any repair. Last month when there was a need for them they came and said services are not covered! started charging hell of money for minor repair. 150$ ...
I don't understand why our kwh usage went from 658 in Oct.-Nov. to 718Nov.-Dec. and then jumped to 1093 kwh in Dec. Jan. Nothing has changed in our home with regards to electric usage, there are still only 2 people living here, I have talked to some of my neighbours who say their bills increased as ...
We bought a new house this past summer, so we didn't need the "Maintenance Plan" from Direct Energy anymore. I called and told them this, and they said my contract automatically renewed and that it would cost me 260.00 to get out of the contract. I made it very clear then, as I just did ...
I signed up for energy from Direct Energy when we first moved into our new house and because it was our first home we were told they needed a $200 deposit, that would be refunded after one year. It's now 14 months later and they won't refund our deposit because we haven't paid our bills on time for ...
At the time we purchased the house in June 2006, it had a rental water heater and a rental furnace both rented from Direct Energy. Recently I had a home energy audit which resulted in us purchasing a new high efficiency furnace, new thankless water heater and A/C from a company called Enwise Power ...
Despite responding politely to the first three calls from Direct Energy's telemarketer's that I was already in an energy plan and was not interested in dealing with their company, they have phoned another half dozen times and (apparently!) will not remove my number from their call list. ...