Complaint / review / scam report
Direct Energy
Increase in energy usage from 658kwh to 1093kwh

I don't understand why our kwh usage went from 658 in Oct.-Nov. to 718Nov.-Dec. and then jumped to 1093 kwh in Dec. Jan. Nothing has changed in our home with regards to electric usage, there are still only 2 people living here, I have talked to some of my neighbours who say their bills increased as well but nothing near as high as ours, our last bill dated Dec.19-Dec. 31 @ 0.133530 and Dec. 31-Jan.22 @0.151940...with a total of 1093 kwh ( which I think is totally wrong ) our cost of electricity was $158.96 but with all of the other charges it was $312.74, it does not make sense to us and like a lot of your customers we will be switching, this is a total rip off...I look forward to a comment one way or another from you...I think.
Author: Contact with Author

Offender: Direct Energy

Country: Canada   Province: Alberta   City: Myrnam
Site: [email protected]

Category: Miscellaneous


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