Complaint / review / scam report
Steel City Spinners
No Show On Wedding Day

My Fiancé and I decided to book our DJ services with Rob Lester the owner of Steel City Spinners for our wedding up in Arden Ontario on October 1st, 2011. Based on information we received from his website, we were led to believe this was a legitimate company offering a credible music service to residents of Ontario. I went ahead and created an account as specified and even hand picking close to 100 songs to be played at our special event. Additionally, we included time lines and other specific details so that he would be more prepared when he arrived. All of this information was reviewed and confirmed via email and telephone by Rob Lester over the course of several weeks.

Additionally, I had placed numerous phone calls, the last being on Thursday, September 29th to follow up and make sure he had directions and other last minute details to make his trip easier. We spoke and Rob seemed very excited about our event and indicated that he would be there later in the afternoon to setup his equipment. On October 1st, I was informed approximately an hour and a half before our wedding that our DJ had not arrived and I began making frantic calls to his cell phone. He did not pick up nor did he return any of my calls or messages on that day or any other since our wedding.

My Fiance and I took choreographed dance lessons for our first song and spent weeks rehearing for our big day. He was also scheduled to play a special song for my bride as she walked down to meet me in front of the Officiate. There was music to be played during the cocktail hour and over our catered dinner session. He was also scheduled to provide music for dancing which was to take place over the course of the evening. Not only did he not show up, he actually cost me an additional $75.00 for the appetizers and plate of food we had prepared for him.

I cannot express the disappointment my bride, family and friends dealt with on that evening. A DJ is an incredibly important part of this life altering event and this company and owner, Rob Lester left us hanging with absolutely no options. I cannot express the anxiety I was going through wondering if this person would show up and this is definitely something you do not want to deal with 5 minutes before you get married. I even postponed the event for almost 20 minutes just in case there was a slim chance he was running late or had bad cell service.

I urge each and everyone considering Steel City Spinners (Rob Lester) as their DJ to read this information careful and rethink your decision. We were left in such an awkward position that I‘m absolutely compelled now to share this so that it never happens again to anyone looking for this type of service.
Author: Contact with Author

Offender: Steel City Spinners

Country: Canada   Province: Ontario   City: Hamilton

Category: Recreation & Entertainment


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