» Telecommunications » Complaint / review: Bell Mobility - Warranty | #3909

Bell Mobility

Why when you have a 3 year contract with Bell Mobility your phone has only a 1 year warranty? I bought a new car that has bluetooth capabilityl. I did not think I would use it as I don't use my phone a lot. The car company hooked it up for me and it was great for just over two weeks. I took it back to the car company when it wasnt working anymore but it was the phone not the car. When I took the phone back to where I bought it they said it was 14 months old and that the warranty was over. I do not use my phone very much and had never used the bluetooth before and now I need to either pay a $35.oo charge to even look at it or buy a new phone. I have a 3 yr contract and now my bluetooth does not work. If I decide to buy a new phone it definately will not be from the Bell store and when my contract is over I will not be renewing my contract. I found the young man very condesending and the attitude of just buy a new phone. Why would I buy a new one when my works except for the bluetooth. Bell needs to change their service as I hear nothing but bad remarks about all their departments, satellite, phone, cell, internet. I have had my cell contract for over 7 years and it will be my last.


Company: Bell Mobility

Country: Canada   Province: Alberta

Category: Telecommunications


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