Complaint / review / scam report
Bell Mobility
Extra charges

My husband signed a 3 year contract with Bell Mobility. During that time, he was offered nothing but awful, rude service, and given incorrect and untrue information about his plan. (Do NOT purchase Bells extended warranty. It is a complete waste of money). So, we fulfilled the 3 year contract, paid all of our bills etc. Bell continued billing us, after the contract had ended, and when we called to say that our 3 year contract was fulfilled and we would like to cancel, they informed us that they needed 30 days notice?? So now we have to pay for another full month of service, that we did not ask for. (As a side note, the phone has stopped working, and no longer accepts/send calls) When we told the manager at the customer service centre that, he offered to sell us a discounted phone!!! How can they continue to bill us, after the contract has ended, without our consent, and when we try to stop it, tell us that "it's our policy to have 30 days notice"?? I am sickened by the way that Bell Mobility conducts its business. We will NEVER, NEVER purchase any product that Bell has to offer, and I will make certain that anyone who asks what Bell is like, hears my very long list of Bell's shortcomings!!
Author: Contact with Author

Offender: Bell Mobility

Country: Canada   Province: Alberta   City: Okotoks

Category: Telecommunications

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