I recently moved into a new apartment and have not been able to have Internet/Phone service for 5 days already. I called Bell several times with my cell phone and each time, a rep tells me a different excuse. Bell Canada is honestly the biggest liars ever! Yesterday, a rep told me that the engineer serving my area will give me a call today. The day before, a rep told me that the engineer would call me back "yesterday". This morning, I called and they said that I have to wait for the engineer to call me back in the end of this week. Come on Bell. Internet/phone is not rocket science. You do NOT need an advanced degree to work for Bell Canada... I have lived in other countries and Bell Canada is really the worst company ever. No respect for customers at all (reps hang up on you or they leave you on hold for over fifteen minutes). In South Korea, you call for Internet service and a technician comes the same day... and on top of that, South Korean telecommunications companies charge less than what Bell charges...
0 comments