Complaint / review / scam report
Internet service
Billing

Here are the details:

I called bell and asked if the internet is available where i was living, somewhere in Scarborough, Bell told told me yes, I ordered and then received the modem and everything in mail, I tried to connect but modem was not coming online, long story short i been calling bell support to resolve the problem and this went on for a month and a half, at the end bell told me that there are problems with lines in that area and they are not able to provide me the service at that location, keep in mind this thing service never worked for one second. Anyway I told them to close my account and returned the hardware to a bell store, a year later I receive a invoice from bell to pay around 120$. I called billing and told them everything nobody helped me to explain why i am being charged. Bell continued to send me the invoice and I didn't know where to go. All I wanted to at least explain me what are these charges for and if my account was kept open why I didn't receive a monthy bill? Well after year I received a letter from a credit collection company for a claim of 180$ from Bell. I told them everything, not sure what is going to happen next. If somebody has an idea please give me suggestions
Author: Contact with Author

Offender: Internet service

Country: Canada   Province: Ontario

Category: Internet & Web

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