I ordered flowers for some loved ones who were in going to be attending a funeral. The flowers did not arrive at the destination until two days after the funeral took place.
I tried to contact Urbanflorist several times to express my concern regarding their unsatisfactory service, but I received no response. On the other hand, they wasted no time at all in billing me.
Do not do business with this company. They don't understand quality customer service.
Vancouver, British Columbia