Canada-Complaints.com » Miscellaneous » Complaint / review: Canada Post - Poor Service | #1966

Canada Post
Poor Service

We live in an unincorporated district under the regional district management. What this means is the post office delier mail to our local community mail boxes situated within walking or driving distance for most residents. The complaint is Canada Post sub-contacting mail service to our local Shoppers Drug mart. The way they operate is to hold your package for nearly 2 days before you are allowed to pick it up! How ridiculous!! Before the mail contract was awarded to the Shoppers drug mart Packages were either placed in one of the free larger mail lock boxes with the key to open in your own mail box..this was convenient and time saving. NOw every single time we receive a package it is sent to the shoppers drug mart for pick-up, but to add insult to injury, we must wait a day and a half to go and pick it up our selves! Yet Canada post si charging the shipper to deliver to your adddress, what a fraud! We recently compalined to Canada post about this problem, and we received acall from a woman named Erika, who was to say the lease..defensive, arrogant & totally unhelpful about the poor service we are receiving! Canada Post really does SUCK!

PS' Don't bother to call Erica at the Sydeny depot... she is an idiot!

Date:

Company: Canada Post

Country: Canada   Province: British Columbia   City: Sooke

Category: Miscellaneous

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