Complaint / review / scam report
Shopper drug mart
Poor service!!!

They having promotion buy 100 gives 40 gift card ran off the gift card at the location I brought my stuffs and they told me to go any other shopper to get my gift card just give them mine rain check paper . when I am a ride at 100- 1323 Centre St. Nw Calgary AB T2E 2R5 the ( assistance manager named : Densie told me with a very mean void that is have nothing to do with her store because I am not purchase stuffs at her store. and refused to let's me re-dime my 40$ rain check . and asked me to go back to the store I purchased my stuffs. when I called back to the store I purchased the assistance manager said it should be ok to re-dime it at other store and asked me to give the phone to the cashier and I did. after they finished their conversation the girl asked me to return all my stuffs I have brought and re-purchase again and I am like what? I already left my stuffs at home already are you expect me to go home and come back again? from my home to their like 20 mins drive ( gas too cheap or what? ) and when my boyfriend asked them to talk to store manager they all said their store manager not here in both location. and at the end I got nothing just a fk piece of paper said 40$ dollars rain check and can not re-dime to a fk gift card. I am felling like scam when I brought stuffs at the first place I already asked are you sure you have the gift card and he said yes! after I paid he said Oh I am so sorry: " we're sold out of the gift card . we only can give you a rain check that you can go to re-dime at other location or come back here in the future time oh well he don't even tell me when should I come back . if you don't have it why don't you just tell me at the first so I can design to buy or not. ( the rain check only has 30 days to re-dime and they don't know when they will have that gift card again. which mean if they keep said next week and next week after 4 weeks my rain check will expire and a ha see you and gud luck! I am very disappointed with this kind of customer service they called themselves managers and can not do anything Like it not mine business! I spend more than 100 today and got yelled at when I asked for what you guys promised. poor service ...! I think I am not gone believed in their promotion any more all scam and just is it you got yelled at when you asked for what you supposed to have! that all never again!
Author: Contact with Author

Offender: Shopper drug mart

Country: Canada   Province: Alberta   City: Calgary

Category: Health & Medicine

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