Complaint / review / scam report
Telus
Over billing

"What a bunch of swindlers" I lost my phone and asked for my account to be closed, they charged me for 6 extra weeks and when I asked for them to reduce the plan by taking off my add on's, they said they were unable to do this for me neither and that I would have to pay the full amount for 6 weeks. They made no attempt to reduce any of my difficulties. I have another account with Bell, what can I say...they have actual customer service and they are a pleasure to deal with. I'm keeping my service with Bell.
Author: Contact with Author

Offender: Telus

Country: Canada   Province: Alberta

Category: Electronics and household app.

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