» Construction & Repair » Complaint / review: Sears - Abuse from manage | #517

Abuse from manage

I went to the local Sears outlet because the battery on my ride-on mower which is still under warranty was completely dead. I was given an 800 number to call, and was told a replacement would have to be ordered because only a Sears battery would work. I know that is false and there are lots of batteries around that will fit. It would take a week or two to get one and I need to use my mower now. When I questioned the service, I was attacked verbally by the manager and accused of something totally unrelated to Sears, that I knew nothing about... I didn't know the individual! I had to warn him that if he touched me personally I would call the police. Not the way to treat a sixty-six year old customer who spends thousands of dollars a year at Sears! This guy seriously needs help!!


Company: Sears

Country: Canada   Province: Newfoundland and Labrador   City: Grand Falls-Windsor

Category: Construction & Repair


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google+