Called to request a quote on auto insurance from the company. The woman immediately put me off as I'm a new car owner, at first saying that their rates wouldn't be competitive (which was fine), but then when I pressed her for a number, refused to give me a quote over the phone. Though I explained that coming into the office wasn't feasible given their location (in another town quite far away, and I do not yet have a car on my own), she was adamant that I had to come in in person, and was very brusque and dismissive of my concerns with the attitude that I should just go somewhere else. I'm absolutely appalled at the lack of any customer service from this company.
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