Complaint / review / scam report
Purolator
No delivery attempt

As usual, Purolator refused to attempt delivery and tried to con me into traveling to their depot to pick up my parcel. This is nothing new with them. They have been doing that scam for at least 10 years here in Black Diamond, Alberta.

At the previous depot location they used to outright lie about attempted deliveries to businesses with a wide open door. At the current depot contractor, RONA, they just claim "they probably tried to deliver. You'll have to come and pick it up now or try to contact Purolator." They call on behalf of Purolator, but refuse to take responsibility.

Is this scam of charging door-to-door delivery but expecting the recipient to go pick it up, all across Canada, or just here in Southern Alberta?

DearWebby
Author: Contact with Author

Offender: Purolator

Country: Canada   Province: Alberta

Category: Cars & Transport

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