Complaint / review / scam report
Delivery attempt not made

I was home all day for this package. The driver either skipped my delivery, or went to the wrong apartment because a delivery attempt was never made. I did not see a Purolator truck drive up to my apartment, and I went down to the lobby to double check and confirm that my door code was working, which it is.

Then the Purolator supervisor I talked to refused to deliver it the same day and told me I would have to wait until monday, which is completely unacceptable. The supervisor also confirmed that all of my information they had was correct, so it was not an issue of them having the wrong info on my apartment or door code. The supervisor basically covered for his driver and refused to admit that the driver was delinquent or incompetent.

2010/01/15 12:36 Scheduled Delivery Appointment Required

2010/01/15 09:28 On vehicle for delivery

2010/01/15 06:07 Shipment In Transit

2010/01/15 04:20 Shipment In Transit

2010/01/14 18:58 Shipment In Transit

2010/01/14 18:54 Shipment In Transit

2010/01/14 18:53 Picked up by Purolato
Author: Contact with Author

Offender: Purolator

Country: Canada   Province: Ontario   City: Toronto

Category: Cars & Transport


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