Friday, October 17, 2008 - "1st Attempt Delivery Notice" pasted on front door of business.
Boxes marked with an X: Next Delivery Attempt Monday, October 20, 2008 Time of Next Delivery Attempt, 2 - 5 pm.
I sat and waited for the "2nd Delivery Attempt" from 9am - 5:30 pm on Monday, October 20, 2008. NO DRIVER ATTEMPTED A DELIVERY.
Called UPS Customer Service and spoke to CSR with regards to why this package was NOT delivered, as was stated on notice. I was told that they could not find the package now and that it was never on any delivery truck on Monday, October 20th, 2008.
I was told that a supervisor will telephone me in the morning with updated information on this "missing in UPS limbo" shipment.
This is not my first bad experience with UPS. The last time a supplier used UPS to deliver a shipment, it took exactly "ONE MONTH" to the day to receive a parcel from California to Manitoba, Canada.
UPS should re-think their advertising campaign to possibly state,
"WHAT CAN BROWN NOT DO FOR YOU".
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