» Furniture & Equipment » Complaint / review: The Brick - Delivery | #13870

The Brick

Just so you know, if they call you to tell you your item is in for delivery & you cannot take delivery when they say, they will give it to someone else, They say there policy is after 7 days they will do this but apparently being told on a Monday & a Tuesday that I would have to call back if I wanted delivery of my item next week and then when I call on the Monday I am informed that there is no product.

Guess there 7 day policy which was not disclosed was not honoured. I have a call in to the store but somehow doubt I will be called & if I am will not have my item delivered this weekend. Not impressed at all - quote from The Brick, "Our Commitment is to you... our customer, " If this is true there will the dining set I ordered & paid for delivery, delivered on Saturday. Otherwise bad customer service.


Company: The Brick

Country: Canada   Province: Ontario   City: Mississauga

Category: Furniture & Equipment


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