It all started when I first received the credit card in the mail because I wanted to get one, they seemed to be all nice and ready to cater to whatever I needed.
It's been over 2 years and every year I have been told that I would be receiving a credit increase because my account is being looked at, and capital one herein after called (They) states this everytime I call, well I have not seen a credit increase what so ever and I have been lied too.
Now the service im receiving is top notch, but don't lie to your customers and make them think they have a large amount of money coming to them or to be available to them as you did myself.
It's not fair what you have did to myself and many other people who have had the same issues as I do all the time.
Im looking to have this cleared without the same excuse I always receive from Capital One and to have my credit increased as promised 2 years in a row, you will also find 2 BBB reports regarding this issue that was ignored and never replied too.
Duane
Ajax, Ontario
Canada
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