Complaint / review / scam report
Toyota Corolla
Warranty

To start, I purchased a used corolla from the toyota dealership and a comprehensive warranty. After a couple of weeks I noticed the paint on the passanger side doors to be dull. Turns out the car was in an accident. At first they didn't want to repair the paint but after a little persuading, luckally they did.

This is the problem I am actually complaining about. When purchasing my Corolla and comprehensive warranty I asked the financial services manager if the handbrake was covered under the warranty, seeing I was buying a standard shift. She assured me it was. But now looking back I realize I shouldn't be taking the words of these people as being true. Turns out the handbrake was listed under electrical in the comprehensive warranty, so the left and right cables that are now seized aren't covered. I would be fine with it not being covered, as long as they're not telling me it is, just to sell me a warranty.

Last of all, when I brought my car in for some warranty work, I told them not to do work on parts that wouldn't be covered, so they never replaced the cables, but, they inspected them and the rear brakes and charged me a fee for that. In all, it hasn't been a very good experience...

Myself and my wife had planned on trading her sunfire in and purchasing a Rav4, but after this experience its looking like a CRV
Author: Contact with Author

Offender: Toyota Corolla

Country: Canada   Province: Newfoundland and Labrador   City: St johns

Category: Cars & Transport

0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.