Complaint / review / scam report
Coast to Coast
Extended New/Used Car Breakdown Warranty
DO NOT BUY!!! They will never pay out a claim!!! Bought a car from a dealer that said he would include a 6 month unlimited mileage Engine and Transmission Warranty. When we got to the dealer to pay and pick up the car, he ask us to sign a paper for a warranty. The name of the company on the form was Coast to Coast Dealer(small print) Services. Everything on the front of the warranty is in big print and back is very small print. He raved at how great this company was and if anything happened to the transmission or engine in the first 6 months, it would be covered by this company. We thought the dealer was covering the tranny and engine, not a warranty company but he assured us they were extremely reputable(NOT!!! ) Shame on the dealer and this company as this is not the case. First, the Tranny went out. Called warranty company and dealer. Coast to Coast said they needed the mechanic to take the tranny completely apart and find out what parts were bad at our cost before they would consider covering it. That would have taken the mechanic 5 hours of labor at our cost, still not sure if it would be covered. Next, called when the cam shafts were leaking for warranty, not covered. Engine needed to be replaced due to timing belt tensioner failed, not covered. Read the fine print on the back as nothing is covered. Also, as other posts indicate, they will say you did not do your maintenance on the car even though you have all your receipts showing you did everything. I would like Coast to Coast to put on their website real people that have had items covered from their warranty so that we can find out if they have actually EVER paid out a claim. New logo on their website, Women Certified. Just a scam to get women to think that Coast to Coast is a reputable company. NOT!!! Remember, They are called Coast to Coast DEALER services. Dealers and Coast to Coast are leading us to assume if we buy or receive a warranty, we will be covered. DON"T buy or agree to this warranty from any dealer or from Coast to Coast. Yes, I had this car checked out by a mechanic prior to buying it. None of these items were a observed to be a problem when I bought the car but because it was an older/used vehicle, we felt we had piece of mind knowing if anything happened to the engine or tranny, it would be covered in the first 6 months. I will repeat again, Do NOT GET WARRANTY FROM THIS COMPANY. I hope I save many consumers the heart ache and money we have lost.
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