Complaint / review / scam report
Radio died

Went on a trip in my Corolla at the end of August. Packed 2 suitcases and put them in the trunk. Half way through the trip the radio starts crackling and popping and finally quits working altogether. When I got back from my trip I took the Corolla into my dealer, Kingston Toyota int Kingston, Ontario, Canada. They looked it over and then proceeded to tell my it was my fault. The said I put too much in the trunk and what I put in the trunk pressed up agains the speaker wires on the underside of the trunk lid and shorted out the radio. Apparently, you're not supposed to put things in the trunk. I guess it's just there for show. And I didn't even know they mounted speakers to the underside of the trunk lid, I mean who would think to look there for speakers? And even if they did mount them there, why would all the wire be exposed and suseptable to being shorted out? Why wouldn't they be covered over with something to protect them from such a problem?

Anyway, after arguing with them about it they agreed to order in a new one and would call when it had arrived so that they could install it. It's been over a month now since they ordered the new part and still no call.

This isn't right. The radio is under warranty so what's the hold up?

I've been leasing from this dealership since 1997. Thats 13 years of loyalty.

I won't be leasing from them ever again, once this lease expires.
Author: Contact with Author

Offender: TOYOTA

Country: Canada   Province: Ontario   City: Kingston

Category: Cars & Transport


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