Complaint / review / scam report
Bloomed Flowers/Calgary AB
I was sent Flowers for Christmas from friend who ordered on line from Salmon Arm BC.Calgary is the closest office which is about 1 1/2 hrs from here, they were to be deliver Dec 22, I received them on the 21 via courier which would have been in a warehouse overnight.They would have been on truck to Red Deer, then loaded into another cold van which means approximately 8-9 hours in a cold truck. They were left on my doorstep -8 degrees.They were not Xmas flowers or close to what was ordered, they were a small bunch of yellow daisies with a few burgundy small mums an a sprig of green fern. Frozen. I have called Calgary, Toronto head office, I have emailed the complaint line I’ve given them pictures order number no one has got back to me .today I called Calgary again and was told the customer service line she would put me to. I explained I’ve left several messages and they don’t get back to me, oh Lisa was there and wasn’t busy would take my concerns.So I got a answering machine, waited until they said all lines were busy leave my name and phone number and brief message same as before no call back .I feel they shouldn’t be allowed to get away with this kind of service. Like who sends flowers via courier in winter, like a phone call and I could have made arrangements to pick them up phone number was on the request.So my warning is DONOT USE BLOOMEX FLOWERS EVER!!
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